Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from swiftcoffee.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

Cookies – data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

Log files – track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.


Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card information processed securely by our payment providers)

  • Email address

  • Phone number

We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.


How We Use Your Personal Information

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site

  • Process payments

  • Arrange shipping and delivery

  • Provide invoices and order confirmations

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Provide information or marketing communications relating to our products or services, in accordance with your preferences

We use Device Information to:

  • Screen for potential risk and fraud

  • Improve and optimize our website

  • Generate analytics about how customers browse and interact with the Site

  • Evaluate the performance of marketing and advertising campaigns


Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide services to you.

For example:

Shopify powers our online store. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how customers use our Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information when required to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.


Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following services:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads

You can also opt out of some targeted advertising through the Digital Advertising Alliance:
http://optout.aboutads.info


Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of personal information we hold about you.

If you would like to exercise these rights, please contact us using the contact information below.


Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you request that we delete this information, or unless retention is required for legal or accounting purposes.


Minors

The Site is not intended for individuals under the age of 18.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.


Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

hello@swiftcoffee.com