Shipping policy
Thanks for ordering from Swift Coffee! Here's how shipping works.
Where we ship: We ship anywhere in the United States that our checkout accepts, including Alaska, Hawaii, Puerto Rico, P.O. boxes and APO/FPO military addresses. We don't offer international shipping right now.
When your order ships: We try to ship orders every day except weekends, and most orders are fulfilled the next business day. Every order includes tracking, and you'll get your tracking number by email once it ships.
How we ship: We ship from Lancaster, Pennsylvania, mostly with USPS. You'll see the available shipping options, their prices and estimated delivery times at checkout. Delivery times vary based on how far you are from Lancaster and the service you choose, so please treat them as estimates.
Free shipping: U.S. orders of $40 or more ship free with our USPS Economy option. If you'd like your coffee sooner, you can choose a faster service at checkout for an added cost.
Subscriptions: Subscription orders are placed automatically on their scheduled order date and then ship the same way as any other order. To change your next order date, pause or cancel, visit our Manage Subscriptions page.
Check your address: Please double-check your shipping address at checkout. Mistakes happen! If you spot one after ordering, reach out to us as soon as possible and we'll do our best to fix it.
Problem with your delivery? If your package arrives damaged, is missing something, isn't what you ordered, or shows as delivered but never arrived, let us know and we'll work swiftly to make it right.
How to reach us: Email hello@swiftcoffee.com or use our contact page. Please include your order number so we can help as quickly as possible.
For more answers, see our FAQ and our refund policy.
